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Types of cover

Health, trauma or income protection

A serious diagnosis creates three separate financial problems: the cost of treatment, the loss of income, and the need for capital. Each product solves one of them, and none of them solves the others.

Last reviewed 4 September 2026 · Written and checked by the Best Life Insurance editorial team · How we get paid

In short

  • Health insurance pays for treatment, including unfunded medicines, but pays you nothing.
  • Income protection replaces a percentage of your earnings monthly while you cannot work.
  • Trauma pays a lump sum on diagnosis of a listed condition, with no restriction on use.
  • For most working households with dependants, income protection is the first priority.
  • Health insurance is used far more often, in smaller amounts, and matters most for treatment access.
  • Trauma is the flexible third layer, and the easiest to size down when budget is limited.
  • ACC covers accidents only, which is why illness cover is where the real gap sits.

What this is, plainly

Imagine a cancer diagnosis at 46. Three things happen at once. Treatment is required, some of which may not be publicly funded and some of which involves waiting. Income stops or drops sharply, for you and possibly for a partner who reduces their hours. And costs appear that are not in any budget — travel, childcare, a mortgage that suddenly needs to be smaller.

Health insurance answers the first. Income protection answers the second. Trauma cover answers the third. They overlap at the edges but none of them substitutes for another, and a household that holds only one will feel the absence of the other two.

Since almost nobody can fund all three at full strength, the useful question is not which product is best but which order to buy them in — and how to size each so the whole plan survives your budget for the next twenty years.

A workable order of priority

  1. 1Income protection first, if you earn. It responds to every illness and injury rather than a list, and it protects the income that pays for everything else, including the other premiums.
  2. 2Health insurance second, particularly the non-Pharmac drug benefit, because it is used far more often and covers the cost the public system leaves you exposed to.
  3. 3Trauma cover third, sized to buy time rather than to replace an income.
  4. 4Adjust the order if your circumstances demand it — no dependants and strong savings moves income protection down; a family history that worries you moves trauma up.
Three products, three jobs
Health insuranceIncome protectionTrauma cover
PaysProviders, for treatmentYou, monthlyYou, once, as a lump sum
TriggerEligible treatment neededUnable to work through illness or injuryDiagnosis of a listed condition
Frequency of useOftenOccasionallyRarely
Premium over timeAge-rated, rises steeplyStepped or levelStepped or level
Biggest weaknessPays nothing to youOffset by ACC for accidentsOnly pays on a listed condition

Not sure what cover you actually need?

That is the question an adviser is there to answer. Tell us your situation and a licensed New Zealand adviser will compare the market and come back with a written recommendation — including where you can cut cover you do not need.

No cost to you and no obligation. General information only — not personalised financial advice.

What to watch for

These are the details that decide whether the cover does what you expected. Read them before you compare on price.

  • Whether your income protection benefit period is long enough to matter for a serious illness.
  • Whether your health policy includes non-Pharmac drug cover and diagnostic cover, or only surgical.
  • Whether trauma cover is accelerated against life cover, and what a claim leaves behind.
  • How ACC offsets affect your income protection if the cause is an accident.
  • How health insurance premiums will behave in your sixties and seventies.
  • Whether an employer already provides any of the three, and what happens when you leave.

Where an adviser makes a difference

Every New Zealand insurer writes health insurance in new zealand to its own wording, and the words are where the money is. Two policies that look identical on price can pay very differently when it matters. Closing that gap is the entire job of an adviser.

  • An adviser can build a plan to a monthly budget across all three, which is a different exercise from quoting each in isolation.
  • Where an employer provides health cover, personal money is usually better spent on income protection.
  • Trauma sums insured can be trimmed later without new underwriting, which makes them the sensible flex in a tight budget.
  • The ACC interaction is New Zealand-specific and is where most overseas material gives the wrong answer.

There are three ways to buy life cover in New Zealand, and they are not equivalent. You can buy direct from one insurer, which means you see one product range and one underwriting appetite. You can buy through your bank, which usually means a single insurer’s product sold under the bank’s brand, often with narrower definitions. Or you can go through an adviser, who quotes several insurers at once and is required to put your interests first.

The premium you pay is the same either way. Insurers build adviser commission into their pricing whether or not an adviser is involved, so going direct does not get you a discount — it just removes the person whose job is to argue your corner at application and at claim time.

  • An adviser can see which insurer is currently taking your health history on standard terms, and which one will load or exclude it.
  • An adviser can structure cover across two insurers if that produces a better outcome than putting everything with one.
  • An adviser handles the underwriting back-and-forth, and is the person who chases the claim when a family is least able to.
  • An adviser has to document why the recommendation suits you, which is a written record you can hold them to.

What happens if you get in touch

We are a referral service, not an insurer. We do not quote premiums and we do not sell policies. What we do is put you in front of one licensed New Zealand adviser who can compare the market properly.

  1. 1

    You tell us what you are looking at

    The form takes about a minute. Nobody asks for your medical history on a web form — that conversation happens with the adviser, properly, and only once you have decided to proceed.

  2. 2

    An adviser calls you

    A licensed New Zealand adviser talks through your situation: who depends on you, what you owe, what you already have in place, and what you are actually worried about.

  3. 3

    They compare the market

    The adviser quotes across the major insurers, checks which of them will take your health history on the best terms, and puts the options side by side in writing.

  4. 4

    You decide, in your own time

    There is no obligation and no cost to you. If the answer is that you already have enough cover, a good adviser will tell you that.

Frequently asked questions

If I can only afford one, which should I buy?

For most people earning an income with dependants, income protection. It responds to any illness or injury that stops you working, and it protects the money that pays for everything else. If your employer already provides health cover, that reinforces the answer.

Does health insurance pay my mortgage while I am sick?

No. It pays providers for eligible treatment. Nothing reaches your bank account and nothing covers your outgoings. Income protection and trauma cover are the products that put money in your hands.

Is trauma cover pointless if I have income protection?

Not pointless, but less urgent. Income protection covers the income; trauma covers the capital costs that a monthly benefit does not stretch to — clearing debt, funding a partner’s time off, paying for treatment or travel. It is a strong third purchase rather than a first one.

How do these three products overlap?

Only partially. A trauma lump sum can be spent on treatment, and income protection can fund the same living costs a trauma payment might. But no product does another one’s job well, and holding one at full strength rarely beats holding all three at a sensible size.

Where does ACC fit into this?

ACC covers accidents, not illness. It provides weekly compensation and treatment for injury, and it offsets against income protection benefits. It does nothing at all for cancer, heart disease, stroke or any other illness — which is precisely where these three products earn their premium.

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